Service

Technical support centers by Dilcom

With the goal of providing high-quality service to its customers, "Dilcom Bulgaria" Ltd. continuously develops and improves its service base. In both of the company’s service centers, located in the offices in Sofia and Varna, qualified and well-trained specialists work. Each of them has undergone individual training and received a certificate from the CITIZEN service center in Germany.

The well-equipped technical base and the wide range of spare parts kept in stock allow for quick response and resolution of any technical issues that may arise during the use of products delivered by "Dilcom Bulgaria" Ltd. Every client can benefit from warranty, post-warranty, or subscription-based service support.

To ensure the continuity of its clients' production processes, the service also provides replacement machines during repairs. Dilcom is an authorized service center for CITIZEN, SATO, TCS, and GODEX in Bulgaria. The company has authorized service centers throughout the country.